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83% Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust ads pick to take notice of clients' suggestions online.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies really use them.
Although we now know why client reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
A Single Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
The Majority Of Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower rating really helps your overall rating.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two thirds of companies have excellent and outstanding ratings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more authentic which is what the potential clients are searching for. Nearly a 3rd of consumers say written reviews are the only feature that makes them think the websites' reviews are useful and appropriate.
Source: Fan and Fuel
Clients Might Invest 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.
Source: Review Trackers
Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business
Given that the huge majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of All Younger Clients Were Invited To Submit A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Typically, 142 million consumers check out Yelp every month. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal