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A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent increase.
Source: RevLocal
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews go on without a reply. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Corresponding with your consumers develops trust. Even something like reacting to their reviews and remarks can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review stats reveal the basic appeal of a website can only go so far when it comes to trust.
Source: Review Trackers
Just 6% Of Consumers Do Not Trust Consumer Reviews At All
According to consumer review stats, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
89% Of Clients Browse A Businesses Feedback To Reviews
Not only do most individuals check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
70% Of Customers Choose To Find Out About A Business Through Reviews And Posts, Instead Of Advertisements
Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs