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Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Because the large majority of customers read reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 6% Of Customers Do Not Rely On Consumer Reviews At All
According to consumer review statistics, a massive 19 percent of consumers constantly trust online reviews and never ever a purchase without checking out reviews first.
Source: Statista
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
83% Of All Young Shoppers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. In general, businesses have asked 66% of all clients to give a review on their company.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to leave a review to assist other people with their decision making process.
Source: Podium
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
More Than Half Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
89% Of Clients Prefer To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, most people prefer to read reviews on their mobile phones.
Source: Statista
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are happy to invest more money with a company.
Source: Statuslabs
Online Product Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center