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83% Of All Young Shoppers Were Asked To Post A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%
User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as suggestions from family and friends.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star ranking is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Software Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.
Source: Capterra
The Average Review Length Has Actually Become 65% Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
89% Of Buyers Want To Read Reviews On Their Mobile Devices
Be it via an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous impact user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Corresponding with your consumers establishes trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs