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Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review stats show the purchase likelihood for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
70% Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
The Majority Of People Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
89% Of Individuals Want To Read Reviews On Their Mobile Phones
Be it via an app or a mobile web browser, most people choose to read reviews on their phones.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a new car and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and great rankings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
If A Company Deals With Issues Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
83 Percent Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to pay attention to consumers' suggestions online.
Source: Statuslabs
The Average Review Length Has Gotten 65% Much Shorter Since 2010
In recent years reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
83% Of All Younger Clients Were Invited To Submit A Review Recently
Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal