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Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a physician.
Younger people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management stats show a company's reputation does not impact simply the clients. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your consumers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
Customers Might Invest 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably typically flourish, review sites help ensure of that.
Source: Statuslabs
Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the huge impact user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to client review data, a whopping 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal