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A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat clients honorably typically succeed, review sites help ensure of that.
Source: Statuslabs
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
89% Of Customers Read A Businesses Responses To Reviews
Not only do many customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews data, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Since the vast bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star ranking is the first thing consumers see. Still, users take notice of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, buying choices are made rapidly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
74 Percent Of Regional Companies Have At Least 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online rankings statistics, we found out that a business needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
70% Of Customers Prefer To Find Out About A Business Through Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs