88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics show a business's reputation does not affect simply the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

A Lot Of Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Over Half Of People Aged 25-34 Wrote Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

USA Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

89% Of Individuals Want To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential customers are searching for. Nearly a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

82% Of Consumers Check Out Review Sites Due To The Fact That They Wish To Buy An Item Or A Service And Want To Get The Facts About Business Services And Products.

Review sites are places that customers go to get the facts about a business, service or product . Users come because they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

If A Company Handles Problems Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Company

Customers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to take notice of clients' suggestions online.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers