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72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There is no skirting around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous impact user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews remain without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as recommendations from family and friends.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
82 Percent Of Consumers Go To Review Sites Because They Wish To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.
Review websites are locations that customers go to get the truth about a business, product or service . Because they have already formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270 Percent
User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star score is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.
Source: Statista
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more genuine which is what the potential clients are looking for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated material has an unassailable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Consumers Would Definitely Submit A Review
More than a 35% would submit a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium