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71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a legal representative or a doctor.
Young people (age 18-35) are much more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is one of numerous that show the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients pleased is more important than ever.
57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for businesses with an ideal five star score.
Source: Brightlocal
70 Percent Of Consumers Prefer To Learn About A Business Via Short Articles And Reviews, Rather Than Ads
Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
Reviews Published On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and awesome ratings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers honorably typically flourish, review websites help make certain of that.
Source: Statuslabs
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Keeping in touch with your customers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you might expect, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
The Typical Review Length Has Actually Become 65% Shorter Since 2010
Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of clients did give a review. In general, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the same weight as guidance from family and friends.
Source: Brightlocal
89% Of Customers Choose To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, customers prefer to read reviews on their smart phones.
Source: Statista
89% Of Customers Browse A Companies Feedback To Reviews
Not only do many clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal