95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase possibility for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have exceptional and good scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Do not depend on that figure alone.

Source: Brightlocal

Reviews Published On Twitter Can Boost Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

89% Of Shoppers Choose To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a medical professional or an attorney.

Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

70 Percent Of Customers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach also. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

Google Represents 57.5 Percent Of All Reviews All Over The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Positive Reviews Motivate 68% Of Customers To Choose A Local Business

Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

95% Of Disappointed Clients Will Return To A Company If A Company Makes An Effort To Fix Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Clients Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs