A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well usually succeed, review sites help ensure of that.

Source: Statuslabs

83% Of Clients Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to pay attention to consumers' recommendations online.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated content has an unassailable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are generally ads.

Source: Martech Zone

95% Of Disappointed Consumers Will Return To A Business If A Business Takes Care Of Issues Rapidly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not impact just the customers. Prospective employees also look at rankings and read reviews.

Source: Deloitte

53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their client encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible clients will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs