53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

89% Of Clients Read A Businesses Reactions To Reviews

Not only do many consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to pay attention to consumers' suggestions online.

Source: Statuslabs

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general appeal of a website can only go so far when it pertains to trust.

Source: Review Trackers

Visitors Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing decisions are made quickly.

Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Generally, 142 million consumers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

15% Of Consumers Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of prospective consumers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews usually bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to consumer review stats, a massive 19% of consumers constantly trust online reviews and never a buy without checking out reviews first.

Source: Statista

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score in fact helps your overall score.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall 2 out of 3 businesses have exceptional and awesome ratings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

If A Business Manages To Fix Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday