15% Of Users Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective consumers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall 2 out of 3 companies have excellent and good ratings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review statistics show the general popularity of a site can just presume when it concerns trust.

Source: Review Trackers

60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and rating data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

89% Of Clients Read A Businesses Reactions To Reviews

Not only do a lot of consumers read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as advice from loved ones.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'really frequently'.

Source: Trust You

83 Percent Of Consumers Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to pay attention to customers' suggestions online.

Source: Statuslabs

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the vast majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation does not affect just the customers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Staying connected with your customers develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

74 Percent Of Local Companies Have At Least One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we learnt that a company needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista