Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review stats, a tremendous 19 percent of consumers always rely on online reviews and never a buy without reading reviews first.

Source: Statista

77% Of Clients Would Definitely Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

If A Company Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

83% Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements choose to pay attention to consumers' suggestions online.

Source: Statuslabs

70% Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

72% Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how captivating your marketing is, you still require client reviews. There's no other way around it. Consumers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

89% Of Consumers Choose To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, everyday people prefer to read reviews on their phones.

Source: Statista

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do the majority of individuals read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista