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82% Of Consumers Go To Review Sites Due To The Fact That They Want To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Services And Products.
Users come because they have actually currently formed a buying decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never ever a buy without checking out reviews first.
Source: Statista
Reviews Shared On Twitter Can Help Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not impact simply the customers. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
American Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
The Majority Of Best-selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats show the basic appeal of a site can only go so far when it pertains to trust.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo