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60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and score stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings data, we found out that a company needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
15 Percent Of Visitors Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of prospective customers won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a new automobile and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other people, you quickly choose a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews go on without a reaction. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually make use of them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics indicate a business's reputation does not affect simply the clients. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive effect user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Generally, 142 million consumers check out Yelp each month. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
70% Of Consumers Choose To Discover A Business By Means Of Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably typically prosper, review websites help make sure of that.
Source: Statuslabs
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Communicating with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.
As you might expect, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.
Source: Review Trackers