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Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.
Source: Review Trackers
77% Of Consumers Would Give A Review If They Were Asked
More than a 35% would submit a review to inform others about their customer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated content has an indisputable effect on consumers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
83% Of All Young Customers Were Asked To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% increase.
Source: RevLocal
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
USA Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.
Source: Statista
95% Of Dissatisfied Consumers Will Return To A Business If A Business Deals With Problems Rapidly And Effectively
Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a doctor or a lawyer.
Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score stats show people value the opinion of peers more than any other content.
Source: Collective Bias