Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To show the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

If A Company Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Almost a 3rd of consumers say written reviews are the only function that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings stats, we discovered that a company requires to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers check out Yelp each month. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users focus on other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a company's reputation doesn't impact just the customers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

89% Of Customers Review A Businesses Responses To Reviews

Not only do most clients check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Likely Submit A Review

More than a 35% would post a review to advise others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

Google Accounts For 57.5% Of All Reviews World-wide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as advice from friends and family.

Source: Brightlocal