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A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well generally prosper, review sites help make sure of that.
Source: Statuslabs
73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more authentic which is what the prospective clients are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as advice from loved ones.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers
24% of US shoppers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review statistics, a whopping 19 percent of consumers constantly rely on online reviews and never ever a buy without reading reviews initially.
Source: Statista
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still need customer reviews. There is no way around it. Customers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying decisions are made rapidly.
Online reviews are clearly persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews All Over The World
Google remains in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Software Application Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
70% Of Customers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs