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77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually succeed, review websites help ensure of that.
Source: Statuslabs
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the value of being informed. User-generated material has an indisputable influence on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics expose that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so effective, many businesses obviously do not.
Source: LsaInsider
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, agree that it increases their buying confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings stats, we found out that a company requires to have an average of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get a better idea of how the business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
89% Of Clients Browse A Businesses Responses To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal