53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Majority Of Individuals Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

89% Of Consumers Prefer To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, everyday people choose to read reviews on their phones.

Source: Statista

Reviews Posted On Twitter Can Increase Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is among many that show the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more vital than ever.

57 percent of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star rating.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also affect our purchasing preferences.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually use them.

Although we now understand why client reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated content has an indisputable influence on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias