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86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
Irrespective of how attractive your marketing is, you still need client reviews. There is no skirting around it. Customers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
89% Of Consumers Read A Companies Feedback To Reviews
Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably generally flourish, review websites help ensure of that.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings
Online review data make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the would-be consumers are looking for. Practically a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Google Accounts For 57.5% Of All Reviews Across The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the enormous effect user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are likely to rely on a local business.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a brand-new car and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly pick a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews remain without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers