95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of companies have good and exceptional rankings. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

Since They Desire To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Review websites are locations that customers go to get the facts about a business, service or product . Users come since they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably usually flourish, review websites help make certain of that.

Source: Statuslabs

89% Of Customers Review A Businesses Responses To Reviews

Not only do many consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

77% Of Customers Would Most Likely Give A Review If They Were Asked

More than a 35% would submit a review to inform others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online scores data, we discovered that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still need customer reviews. There is no way around it. Clients are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

Customers Might Spend 31% More With A Business That Has Great Reviews

Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

95% Of Unhappy Consumers Will Return To A Business If A Company Deals With Issues Quickly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Google Accounts For 57.5 Percent Of All Reviews World-wide

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of Clients Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to take note of clients' recommendations online.

Source: Statuslabs