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77% Of Consumers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers well normally succeed, review websites help make certain of that.
Source: Statuslabs
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review stats, a massive 19% of customers constantly rely on online reviews and never ever a buy without reading reviews initially.
Source: Statista
Google Represents 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews typically carry the exact same weight as recommendations from friends and family.
Source: Brightlocal
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even consider working with a company they can't find opinions about.
Source: Statuslabs
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the general appeal of a website can only go so far when it comes to trust.
Source: Review Trackers
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how captivating your marketing is, you still need client reviews. There is no other way around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz