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72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still require client reviews. There's no skirting around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review
More than a 35% would do it to notify others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats position consumers' reviews as the most credible source of suggestions. Online reviews generally bring the exact same weight as recommendations from loved ones.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your consumers develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
89% Of Customers Choose To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile web browser, most people prefer to read reviews on their phones.
Source: Statista
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.
Source: Review Trackers
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a clear view of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
The Majority Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal