91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an indisputable influence on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick an attorney or a physician.

Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements select to take note of consumers' suggestions online.

Source: Statuslabs

52% Of Customers Trust A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some negative reviews.

Source: Capterra

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews

Irrespective of how captivating your marketing is, you still need customer reviews. There is no other way around it. Consumers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

95% Of Dissatisfied Customers Will Go Back To A Company If A Company Takes Care Of Problems Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those very same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Software Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.

Source: RevLocal