Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

The Average Review Length Has Become 65% Much Shorter Since 2010

Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other people, you manage to decide on one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

If A Business Manages To Solve Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Company

Clients do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Over Half Of Shoppers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your clients builds their trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats put customers' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as guidance from family and friends.

Source: Brightlocal