Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those exact same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million customers check out Yelp every month. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

United States Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when customers have to select a service provider.

Source: DemandGenReport

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get a better idea of how business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is one of many that highlight the value of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients delighted is more important than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with an ideal five star score.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your customers develops trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social reviews data, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that four out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews go on without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers