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74% Of Regional Companies Have At Least 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings stats, we discovered that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social media reviews stats, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that four out of five users are most likely to rely on a local business.
Source: RevLocal
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new automobile and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other people, you manage to decide on one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review data, a whopping 19% of consumers constantly rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients fairly typically flourish, review websites help make sure of that.
Source: Statuslabs
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of potential customers will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
89% Of Shoppers Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, most people choose to read reviews on their phones.
Source: Statista
95% Of Unhappy Customers Will Go Back To A Company If A Business Takes Care Of Problems Quickly And Effectively
Clients do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Company
This stat is among numerous that illustrate the importance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your clients pleased is more important than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for businesses with a perfect five star score.
Source: Brightlocal
73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Nearly a third of consumers say written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal