82 Percent Of Customers Go To Review Sites Due To The Fact That They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Review sites are locations that people go to get the truth about a service, business or product . Users come because they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The better other users explain your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an indisputable influence on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly normally prosper, review websites help make sure of that.

Source: Statuslabs

74% Of Local Companies Have At Least One Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Taking a look at online ratings data, we discovered that a business requires to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact just the consumers. Prospective employees also take a look at scores and read reviews.

Source: Deloitte

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

Regardless of how tempting your marketing is, you still need client reviews. There is no other way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Only 6% Of Customers Don't Trust Customer Reviews At All

According to customer review statistics, a massive 19% of customers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers check out Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews go on without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous effect user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc