30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

83 Percent Of Customers Don't Rely On Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to take note of customers' recommendations online.

Source: Statuslabs

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential customers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the same weight as recommendations from family and friends.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying preferences.

According to social reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats expose that four out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall 2 out of 3 companies have outstanding and great ratings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require customer reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to customer review stats, a whopping 19% of consumers always rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

95% Of Unsatisfied Clients Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently

Clients do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people know the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs