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If They Were Asked, 77% Of Customers Would Likely Post A Review
More than a 35% would submit a review to inform others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium
60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now know why client reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
United States Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.
Source: Statista
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your clients creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you may anticipate, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
83% Of Customers Don't Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads pick to focus on consumers' suggestions online.
Source: Statuslabs
73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people understand the value of being informed. User-generated content has an unassailable influence on consumers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
70% Of Consumers Prefer To Find Out About A Business Via Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how business is actually doing. Do not depend on that figure alone.
Source: Brightlocal
82 Percent Of Customers Check Out Review Sites Since They Wish To Purchase An Item Or A Service And Want To Get The Facts About Business Products And Services.
Review sites are locations that people go to get the truth about a business, product and services . Since they have currently formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista