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Just 6% Of Consumers Do Not Trust Client Reviews At All
According to client review data, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation does not affect just the consumers. Prospective team members likewise look at ratings and read reviews.
Source: Deloitte
Google Accounts For 57.5% Of All Reviews World-wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
74% Of Local Businesses Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings statistics, we discovered that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Certainly Post A Review
More than a 35% would do it to advise others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their choice making process.
Source: Podium
83% Of All Young Buyers Were Invited To Post A Review Recently
Of those asked, 80% of clients did leave a review. Overall, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger people know the value of being informed. User-generated material has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews go on without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually utilize them.
Although we now know why consumer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new automobile and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the general popularity of a site can just go so far.
Source: Review Trackers
The Majority Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista