Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats show the general popularity of a website can only go so far when it pertains to trust.

Source: Review Trackers

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics indicate a business's reputation doesn't affect simply the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Service

This stat is among numerous that illustrate the value of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked only for companies with a best five star score.

Source: Brightlocal

82 Percent Of Customers Visit Review Websites Since They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Review websites are locations that people go to get the truth about a business, services or product . Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers go to Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower rating in fact helps your overall score.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now understand why client reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

89% Of Customers Browse A Companies Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal