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86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear people aren't pleased with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the websites' reviews are helpful and pertinent.
Source: Fan and Fuel
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your consumers creates trust. Even something as basic as responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Service Provider
When customers have to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Generally two thirds of businesses have excellent and awesome rankings. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management stats indicate a business's reputation doesn't affect simply the consumers. Prospective team members likewise look at rankings and read reviews.
Source: Deloitte
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers