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72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how attractive your marketing is, you still need client reviews. There is no other way around it. Consumers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really utilize them.
Although we now know why customer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
Customers Could Spend 31% More With A Business That Has Great Reviews
Focus on this fact. The better other users describe your product or service, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
The Average Review Length Has Gotten 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When consumers have to pick a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
United States Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as advice from friends and family.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews World Wide
Google remains in the lead here, followed by Facebook as a far-off second.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly normally succeed, review sites help make sure of that.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two-thirds of companies have excellent and awesome scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read many more reviews to get an idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Many Best-selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower rating actually helps your overall rating.
According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center