Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do many customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

95% Of Unsatisfied Clients Will Return To A Company If A Business Deals With Problems Quickly And Efficiently

Customers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Normally, 142 million consumers visit Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

Majority Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of lots of that highlight the value of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more vital than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a best five star rating.

Source: Brightlocal

77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to educate others about their client experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Favorable Reviews Encourage 68% Of Customers To Use A Local Business

Given that the vast bulk of customers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly generally prosper, review websites help make certain of that.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

United States Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your clients builds their trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You