for
Tobyhanna PA Businesses
TapEasyReviews
Only $47.00/Monthly
Asking For A Review Is Easy!
This Is What Your Customer Receives
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a medical professional.
Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Corresponding with your clients develops trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the huge majority of customers check out reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
74 Percent Of Local Companies Have At Least 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online rankings statistics, we found out that a business requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
89% Of Consumers Want To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile web browser, customers prefer to read reviews on their phones.
Source: Statista
82% Of Customers Visit Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Wish To Get The Facts About Business Products And Services.
Review websites are locations that customers go to get the truth about a business, product or service . Users come since they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management statistics suggest a business's reputation doesn't affect just the customers. Prospective employees also take a look at scores and read reviews.
Source: Deloitte
72% Of Customers Won't Take Action Before They Check Out Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There is no skirting around it. Consumers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine