53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews remain without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most credible source of recommendations. Online reviews normally carry the very same weight as guidance from friends and family.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are searching for. Nearly a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

89% Of Customers Browse A Businesses Responses To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually utilize them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new car and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

The Average Review Word Count Has Become 65% Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Regardless of how alluring your marketing is, you still require client reviews. There is no way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

USA Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.

Source: Statista

If They Were Asked, 77% Of Consumers Would Most Likely Leave A Review

More than a 35% would submit a review to notify others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

70% Of Consumers Prefer To Discover A Business Through Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs