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A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income
Businesses that treat customers fairly generally flourish, review sites help make sure of that.
Source: Statuslabs
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a reply. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking actually helps your overall score.
According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores data, we learnt that a company requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and ranking statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Just 6% Of Consumers Do Not Trust Consumer Reviews At All
According to client review data, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Over Half Of Clients Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista