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53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and ranking data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
70 Percent Of Customers Choose To Learn About A Business Through Reviews And Posts, Rather Than Ads
Ads are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people understand the worth of being informed. User-generated material has an indisputable impact on customers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
83% Of Clients Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads choose to focus on consumers' recommendations online.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually use them.
Although we now know why consumer reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
83% Of All Young Customers Were Invited To Leave A Review Recently
Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on one that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs