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Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger people know the worth of being informed. User-generated content has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
89% Of Consumers Browse A Businesses Responses To Reviews
Not only do many consumers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Consumers Might Spend 31% More With A Business That Has Excellent Reviews
Take note of this statistic. The better other users describe your services or product, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Because They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.
Users come since they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
83% Of All Younger People Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as recommendations from loved ones.
Source: Brightlocal
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a clear view of how the business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to pick one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Overall two-thirds of companies have exceptional and good scores. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Positive Reviews Encourage 68% Of Customers To Use A Local Business
Since the large bulk of customers read reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal