91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews usually carry the exact same weight as suggestions from loved ones.

Source: Brightlocal

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users explain your product or service, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation does not impact simply the clients. Potential team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Considering that the large majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Consumers Would Definitely Submit A Review If They Were Asked

More than a 35% would leave a review to educate others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

Most Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Generally, 142 million consumers visit Yelp monthly. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

Just 6 Percent Of Customers Don't Rely On Client Reviews At All

According to customer review statistics, a massive 19% of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats show the general popularity of a website can just go so far.

Source: Review Trackers

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the enormous effect user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.

Review websites are places that customers go to get the truth about a business, service or item . Because they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

70 Percent Of Customers Choose To Discover A Business Via Posts And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and ranking data reveal people value the opinion of peers more than any other content.

Source: Collective Bias

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of clients' recommendations online.

Source: Statuslabs