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More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'very influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the potential customers are searching for. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the websites' reviews are useful and pertinent.
Source: Fan and Fuel
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require customer reviews. There's no way around it. Consumers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Only 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review data, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well typically flourish, review sites help make sure of that.
Source: Statuslabs
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to take notice of customers' recommendations online.
Source: Statuslabs
83% Of All Young Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra