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86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Over Half Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
Half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers honorably usually succeed, review websites help make certain of that.
Source: Statuslabs
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
72% Of Customers Will Not Take Action Before They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
89% Of Buyers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, consumers prefer to read reviews on their smart phones.
Source: Statista
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their buying confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the general appeal of a website can just presume when it concerns trust.
Source: Review Trackers