98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Usually, 142 million consumers go to Yelp every month. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews remain without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need customer reviews. There's no other way around it. Clients are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

89% Of Customers Browse A Companies Reactions To Reviews

Not only do many individuals read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Google Represents 57.5 Percent Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Definitely Give A Review

More than a 35% would leave a review to advise others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. However, they realize the massive effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

15% Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 6% Of Consumers Do Not Trust Customer Reviews At All

According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the prospective clients are searching for. Almost a 3rd of consumers say composed reviews are the only feature that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel