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90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a massive effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of Customers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to customers' recommendations online.
Source: Statuslabs
89% Of Consumers Like To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile browser, most people choose to read reviews on their cell phones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a physician.
Young people (age 18-35) are even more likely to work with a professional based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of customer reviews go on without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers