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77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more genuine which is what the prospective consumers are searching for. Practically a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when consumers have to select a solution provider.
Source: DemandGenReport
Over Half Of People Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
89% Of Customers Browse A Businesses Responses To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your consumers builds their trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation doesn't affect simply the consumers. Potential team members also look at ratings and read reviews.
Source: Deloitte
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of consumer reviews remain without a response. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
If They Were Asked, 77% Of Consumers Would Leave A Review
More than a 35% would do it to notify others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of companies have great and exceptional scores. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal