American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American consumers.

Source: Statista

74% Of Regional Businesses Have At Least 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online ratings data, we discovered that a business requires to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two thirds of companies have excellent and exceptional rankings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and score stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Clients Might Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your clients builds their trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

89% Of Consumers Review A Businesses Reactions To Reviews

Not only do a lot of clients check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

15% Of People Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of possible customers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs